Internationally, law firms, among other industries, are increasingly recognizing the threats to their clients and their own internal systems, and boning up their dark web monitoring efforts. It may be an expensive pursuit, but you don’t want to think about the havoc that might be caused by ignoring or missing a threat

This summer, a cyberattack disrupted the normal operations of thousands of auto dealerships ac...

Can you give your AI chatbots your company's real core values and brand voice? With the White House and the Consumer Financial Protection Bureau cracking down on companies’ use of chatbots, businesses are under new scrutiny to ensure that their AI-powered chatbots aren’t leaving customers in a dreaded doom-loop of non-answers and evasions. Building a chatbot that meets regulators’ (and customers’) expectations requires CTOs and CMOs to ensure that chatbots are trained with the same diligence and values as human employees.

Artificial Intelligence, or AI, might be able to help introverts sell with less social discomfort and higher effectiveness, offering help for a challenge many accounting and law firm partners suffer with.

And just in time, too: This r...

Whistleblowers from within the cloistered artificial intelligence community are sounding alarms. For example, a gr...

Cars have come a long way since the old Ford Model T. With features such as blind-spot detection, automatic braking and collision avoidance, and...

As artificial intelligence is integrated across the workforce, HR professionals are feeling the squeeze to adopt tools like ChatGPT to make their teams more efficient. But it can be a tricky balance. Investigations have shown that common AI tools...

Cross-selling is the lifeblood of every professional services firm. It's also the bane of accounting firm partners saddled with time-intensive tasks. As with so many critical business activities, the key to changing that dynamic lies in smarter u...

What Information about you lives in the deep recesses of Big Tech's massive data collection files? Most people have no idea, and what's even worse is many of them don't even have the right to know. That's because, despite an urgent need f...

Love it or hate it, our lives have become intertwined with the digital realm. Even for those who actively avoid social media or take extreme measures to safeguard their online presence, it's nearly impossible to evade the pervasive influence of...

Imagine being held in a store under suspicion of shoplifting; now imagine that not only did you do nothing wrong, but you learn you're being detained because of a faulty algorithm.

Unfortunately, this humiliating scenario has unfol...

In the midst of the dysfunction that's so prevalent in Congress, there's an emerging opportunity for bipartisan cooperation on an issue of pressing national interest: the enactment of federal privacy legislation.

Even a group of t...

Unfortunately, this humiliating scenario unfolded in recent years at Rite Aid stores nationwide. A facial recognition system, powered by an artificial intelligence algorithm exhibiting inherent bias against minorities, compelled retail clerks to confront individuals flagged as shoplifting suspects.

Hospitals are in the crosshairs: As collectors of some of the most personal and sensitive data available, hospitals a...

From political and social unrest that results in deadly combat to a climate crisis that delivers increasingly punishing weather events, the world is becoming less predictable.

Ever-changing scenarios are pure anathema to CFOs, as the...

A patchwork of advancing data privacy bills across the nation is creating a figurative field of landmines waiting to explode. Indeed, consumer data privacy bills are flying through legislatures in red and blue states alike. The bills are as diver...

Cascading artificial intelligence advancements present an array of security traps for unsuspecting companies. The consequences of a successful attack are likely to be much more severe than an old-style phishing or hacking attack.

Gone...