Published Articles
Can Tech-driven End-to-end HR and Recruiting Systems Succeed in Challenging Labor Markets, Such as Nursing?
Healthcare professionals are suffering as the demands of the job...
Ignore The 'Dark Web' At Your Peril
Internationally, law firms, among other industries, are increasingly recognizing the threats to their clients and their own internal systems, and boning up their dark web monitoring efforts. It may be an expensive pursuit, but you don’t want to think about the havoc that might be caused by ignoring or missing a threat
Small Business customer using an AI chatbot How to Reduce the Risks of Using Chatbots-And Ensure They Align With Brand Values
Can you give your AI chatbots your company's real core values and brand voice? With the White House and the Consumer Financial Protection Bureau cracking down on companies’ use of chatbots, businesses are under new scrutiny to ensure that their AI-powered chatbots aren’t leaving customers in a dreaded doom-loop of non-answers and evasions. Building a chatbot that meets regulators’ (and customers’) expectations requires CTOs and CMOs to ensure that chatbots are trained with the same diligence and values as human employees.
How AI Can Guide Introverts to Success in Professional Services
Artificial Intelligence, or AI, might be able to help introverts sell with less social discomfort and higher effectiveness, offering help for a challenge many accounting and law firm partners suffer with.
And just in time, too: This r...
If the AI Industry Doesn't Establish Methods to Protect Private Data, Someone Else Will
Whistleblowers from within the cloistered artificial intelligence community are sounding alarms. For example, a gr...
Yes, Your Car Is Spying On You. Here's What To Do About It.
Cars have come a long way since the old Ford Model T. With features such as blind-spot detection, automatic braking and collision avoidance, and...
POV: HR departments need to fear AI's racial biases
As artificial intelligence is integrated across the workforce, HR professionals are feeling the squeeze to adopt tools like ChatGPT to make their teams more efficient. But it can be a tricky balance. Investigations have shown that common AI tools...
AT Think Open doors to new revenue from existing clients
Cross-selling is the lifeblood of every professional services firm. It's also the bane of accounting firm partners saddled with time-intensive tasks. As with so many critical business activities, the key to changing that dynamic lies in smarter u...
As States Continue to Act on Data Privacy, Big Tech Should Play Its Role, Too
What Information about you lives in the deep recesses of Big Tech's massive data collection files? Most people have no idea, and what's even worse is many of them don't even have the right to know. That's because, despite an urgent need f...
Navigating the Complexities of Data Privacy: Balancing Innovation and Protection
Love it or hate it, our lives have become intertwined with the digital realm. Even for those who actively avoid social media or take extreme measures to safeguard their online presence, it's nearly impossible to evade the pervasive influence of...
Unchecked AI Rollout Is a Privacy Rights Disaster
Imagine being held in a store under suspicion of shoplifting; now imagine that not only did you do nothing wrong, but you learn you're being detained because of a faulty algorithm.
Unfortunately, this humiliating scenario has unfol...
Will 2024 Finally Be the Year for Federal Data Privacy Law in US?
In the midst of the dysfunction that's so prevalent in Congress, there's an emerging opportunity for bipartisan cooperation on an issue of pressing national interest: the enactment of federal privacy legislation.
Even a group of t...
Unchecked AI rollout threatens privacy rights
Unfortunately, this humiliating scenario unfolded in recent years at Rite Aid stores nationwide. A facial recognition system, powered by an artificial intelligence algorithm exhibiting inherent bias against minorities, compelled retail clerks to confront individuals flagged as shoplifting suspects.
Hospitals Must Treat Patient Data and Health With Equal Care
Hospitals are in the crosshairs: As collectors of some of the most personal and sensitive data available, hospitals a...
Why The CFO-Yes, The CFO-Should Focus On Security
From political and social unrest that results in deadly combat to a climate crisis that delivers increasingly punishing weather events, the world is becoming less predictable.
Ever-changing scenarios are pure anathema to CFOs, as the...
Wave of State Data Protection Laws Is a Gathering Compliance Nightmare
A patchwork of advancing data privacy bills across the nation is creating a figurative field of landmines waiting to explode. Indeed, consumer data privacy bills are flying through legislatures in red and blue states alike. The bills are as diver...
Injecting Realism Into Your AI Threat Assessments
Cascading artificial intelligence advancements present an array of security traps for unsuspecting companies. The consequences of a successful attack are likely to be much more severe than an old-style phishing or hacking attack.
Gone...
Generative AI Has Changed the Calculus Around Corporate Risk Management
Generative artificial intelligence has been among the most impressive breakthroughs in years. But for corporate security chiefs, it's causing angst.
That's because for all its genius, generative AI - which can create human-leve...
The Threat of Generative AI Running Afoul of Data Protection Laws
The headlong rush into generative Artificial Intelligence (AI) comes with an undeniable threat of privacy intrusion that threatens to upend the public's embrace of this powerful productivity tool.
Failing to vigorously address priva...