Intentions were good, but the new federal rules that were supposed to make hospital bills easier to figure out are instead doing little to help.

Hospital prices and reimbursements have long been a riddle wrapped around a cipher. Why t...

COVID-19 unleashed the worst public health crisis of our lifetimes, but it also revealed some of our strongest heroes and assets.

Much-deserved praise has gone to healthcare workers, vaccine scientists, and the supply chain employees...

A strange thing is happening in Chicago's northern suburbs - fine-dining restaurants that previously wouldn't set foot outside of downtown are rushing to open up there.

Le Colonial, for years a downtown fixture and one of Chicag...

Now is the time to brace your business for inflation. Costs are rising, and the Federal Reserve is tightening the faucet of easy money that has fueled growth since the onset of the pandemic. Your clients will be looking to trim spending and cut w...

Over the last few years, U.S. authorities and their foreign counterparts are expecting companies to make sure ESG standards are observed.

In preparing for such scrutiny, companies must look beyond their internal operations to their su...

As residents and staff depart in unprecedented numbers in the wake of the COVID-19 pandemic, the flow of emergency federal funding has been a lifeline for skilled nursing facilities. But while many operators can expect a few more stimulus dollars...

Young Americans are emerging from the pandemic with a new view of work. A job is no longer just a paycheck. It's a chance to do something meaningful, to make an impact on society while also making a living.

As many engineers search...

It's getting harder and harder for independent HVAC and plumbing companies to compete with larger platforms.

A confluence of factors - ranging from new technologies, the growing importance of digital marketing, supply chain shortage...

When a doctor is getting ready to accept a new position with a healthcare system, he or she may be tempted to to gloss over the dense legal language and stipulations in their employment contract, skip straight to the compensation dollars, and ink...

What do you remember from the last time you had a training day or had to complete an online learning module for work? If you're like most people, the honest answer is varied, from "I remember some" to "I don't remember much."

President Biden's signature infrastructure law aims to, among other objectives, propel America forward in transitioning to a clean energy economy. If its proposals are executed properly, I'm confident that it will succeed in that goal.

Pandemic shutdowns have caused us all to slow down and spend time reflecting on life. Cries of systemic inequalities and looming environmental crisis have been amplified and are now on the radars of key stakeholders. The investment community and...

As the Covid-19 crisis has stretched on, we're grappling with the tremendous changes it's wrought on our lives.

A year and a half on, though, the shape of the post-pandemic world is becoming clearer. New economic and social patter...

It started as a fight about a warehouse in hardscrabble Alabama, but the result is a state-of-the-art corporate marketing campaign now playing on cell phones and televisions in living rooms across America.

Earlier this year, news cove...

When you're building a company from scratch, the most painful body blows can turn out to be the most valuable experiences.

This punch to the gut came for my company in 2012 when one of our anchor clients, accounting for about a thir...

Water utilities have become America's unexpected source of front-page news, enduring multiple 'once-in-a-century' events in recent years. Droughts, pollution, unprecedented cold, flooding, and storms all take their toll on our infrastructur...

Picture yourself five years from now driving through a U.S. city.

What will be different? Despite widespread optimism that we'll all be driving Teslas and other electric vehicles, the reality is that most of the passenger vehicles a...

The kind of phone calls parents get from their first-year students midway through a semester are often very different from the calls they receive at the start of the school year.

The calls often change from the exuberant "Everything...

Car dealership lots are emptying out due to the semiconductor supply crunch. Container ships are backed up in major ports in Europe, China and the U.S. A dire labor shortage is adding to the difficulty of producing and transporting enough goods t...

Colleges need to do a better job of onboarding students. Students, most of whom are 18 years old and have never lived away from home, typically arrive for a 2-to-3-day orientation, have a ton of information thrown at them, and are largely expecte...