Published Articles
5 Ways Leaders Can Effectively Deal With Malcontents
It's the promotion you always wanted. You worked hard for it. You earned it.
And now a colleague is undermining you because of it.
Maybe the coworker is jealous you got the job. Maybe they have more experience or qualifica...
With deepening drought in the West, farmers could make a bigger difference
The American West is suffering from the worst drought of our lifetimes - a two-decade dearth of precipitation, perhaps the most punishing megadrought of the past 1,200 years - and much attention is focused on water waste at home.
...
3 changes coming to drug pricing
Pounded by both sides of the political aisle, pharmaceutical companies know what it feels like to be whipsawed by opposite ends of the American reimbursement system.
Two weeks after the November election, President Trump announced a n...
Providing vaccines isn't enough
The coronavirus pandemic has exposed an ugly truth: Millions of America's most vulnerable citizens are almost completely cut off from essential healthcare, including access to the new coronavirus vaccines. The consequences for this population,...
Ready or not: 3 big changes coming for primary care physicians
Even before the pandemic, primary care was complicated. Now it's even more so as Covid-19 upends old practices, ushers in new ones and accelerates changes that were already in the works.
Tectonic shifts are underway for practitioner...
COVID-19-Weary Business Owners Can Win by Adopting the Right Mindset for a Sale
Faced with the demand to invest in upgrades needed to sell electric cars, a group of Cadillac dealers recently decided the economic uncertainty outweighed the likely future benefits. About 150 of GM's 880 U.S. Cadillac dealerships instead took...
Post-Pandemic Times Will Demand a New Brand of Leadership. Will You Step Up?
One of the most common misconceptions in any organization is that leadership is associated with particular roles and only certain titles. Once you reach a specific rung on the proverbial corporate ladder or get that coveted promotion to a certain...
Why Businesses Need to Embrace the Digital Payments Now
Before the pandemic, most businesses were living comfortably in the paper world when it came to managing their payments and collections. Many had relied for years on back-office staff to stay on top of the constant flow of checks, invoices and sn...
Biggest Selling Mistake? Overwhelming The Buyer. Here's How To Keep It Simple.
We came to the dealership to buy a car. We left after an awkward lesson in one of the most common mistakes in selling - the failure to keep it simple.
My wife and I were excited to test drive a new family vehicle. On the dealer's...
Don't repeat mistakes that led to microchip shortage
The great microchip crunch that has squeezed the auto industry should be mostly over by the middle of this year. But carmakers shouldn't be so quick to forget the crisis' lessons: Not only will there be a next time, but that next time will likely...
Relaxed loan terms from the Small Business Administration offer a ray of hope for small businesses
The dominant narrative around U.S. small businesses throughout the pandemic has been one of doom and gloom. But there's another side to the small-business story that is emerging. A story of determination, perseverance and new opportunities.
...
Why I'm pivoting my fund to invest in women-run companies
As the founding general partner of a U.S.-based venture capital firm, I'm taking a firm stand with my next fund. Going forward, at least half of the fund's portfolio companies will have at least one female founder.
Not only will...
Why healthcare providers need a telehealth 2.0 strategy
Crises have a way of accelerating change. That's never been more apparent than with the explosive rise of telehealth services resulting from the pandemic.
COVID-19 supercharged what had been a typically slow but steady adoption of t...
What Makes Private Equity Investors Walk Away From Your Business
Investing in earlier-stage businesses is a bit like dating. You weigh what's exciting and what's important to you against what doesn't work for either side. And if you walk away, it doesn't mean your date's wrong and you're right. It...
Female college sports already get short shrift. Paying NCAA athletes will make it worse.
As a woman in college sports, I was used to being an afterthought.
So much centered around athletics for men - the best facilities, the games scheduled for primetime, even some nonsensical rules about uniforms.
Title IX...
COVID-19: To get back to normal, students are choosing to stay on campus
Spring break looks a little bit different this year at Denison University: There isn't one. Here's why.
During fall semester, the questions around COVID-19 were straightforward: how do we keep the novel coronavirus off our campus?...
The Colonial Pipeline Breach Highlights Risk For All Companies
If any company's leadership hadn't been paying close attention to the growing threat of ransomware attacks, the Colonial Pipeline incident should serve as a loud wake-up call.
The Colonial incident is far from the first rans...
Why Leaders Should Cultivate Employee Groups To Foster Inclusion And High Performance
Too many leaders worry about affinity and employee groups in the workplace because they're concerned about what it will do to their culture. There's a fear that the creation of these groups will further Balkanize the organization and that -...
College athletics changed my life, and that's why I oppose paying athletes to play
My sister and I were raised on food stamps by a single mom who worked three jobs to make ends meet. Our family had no college tradition and no money for tuition. My only shot at a university education was by winning an athletic scholarship, which...
Data's 'green shoots' that suggest an airline industry recovery
An airline recovery is at hand - or is it? Air traffic has recently soared though it is still lower than this time a year ago. Questions on getting back to normal abound. But when you look at leading indicators, consumer sentiment and actions t...