The 2020 pandemic sent many businesses scrambling to protect their employees and pivot their operations to retain their customers. This crisis presented more challenges and opportunities over the course of a few months than most businesses see in...

The Biden administration may be less than a month old, but its early words and actions have provided clear signs of where trade policy is headed and what that means for businesses.

Washington politics and policy are lining up to creat...

Ask anyone to name some U.S. startups that made it big and they'll trot out global giants like Amazon, Facebook and Apple. Ask the same person to name a startup that went on to great things from Japan and you're likely to get a blank stare.

It's surprising how often we see professional services firms get in their own way when it comes to driving new business and deepening partnerships with existing clients.

A primary culprit for this is outdated compensation practices...

By any measure, 2020 was a disastrous financial year for U.S. healthcare providers.

As the COVID-19 pandemic overwhelmed their emergency capacity, hospitals and health systems saw their most profitable revenue pipelines dry up as pati...

Setting strategy and keeping the organization on track to meet its goals is critical for a leader. As a matter of fact, it's probably what any leader will be evaluated against at the end of the year.  But a true leader needs to take a wide...

In a prescient farewell address 60 years ago, U.S. president Dwight D. Eisenhower predicted the rise of America's military industrial complex. Yet as visionary as he was, Eisenhower missed the rise of another complex - one that is arguably mo...

Typically, working with higher-risk third parties can creep up on a company that is either high growth or in a more regulated industry.

In the earlier part of their growth stories, most companies essentially wing it when it comes to...

As global M&A activity surges again after a brief Covid-19-related slump, it's a sure bet some acquiring companies will be inheriting unpleasant surprises along with their new partners.

One of the most underrated acquisition per...

Ten months into the pandemic, customers are edgy. Maybe it's cabin fever. Maybe it's the challenging business environment. But make no mistake: Buyers are expecting more and more from sellers - and the pressure is on to deliver.

Another day, another damaging cybersecurity breach.

That's how it may seem lately as a long list of high-profile firms has fallen victim to a surge in malicious online activity.

But for every breach that grabs the headli...

You're an organizational leader, and like most in your role, you pivoted in June to focus on diversity, equity, inclusion and belonging (DEIB) efforts. But fatigue is starting to set in. This work is uncomfortable, and you're not sure what pr...

Empathy for your team is more important than ever.  

People are juggling work and kids with life during the Covid-19 pandemic, and many of us are buckling under the pressure. An estimated 865,000 women dropped out of the workforc...

About fifteen years ago, I hired a young man for a junior-level sales role. He didn't have much experience, but I saw a promising amount of potential in him.

Over the years, he delivered on that potential by reaching his sales goals q...

Among the many knock-on effects of the coronavirus pandemic, chalk up the end of the singular focus on standardized testing that has dominated U.S. education policy for nearly two decades.

Pushback against the high-stakes testing craz...

Now that a COVID-19 vaccine is being distributed, some salespeople may be dreaming about packing their bags, getting back on the road, and resuming the business life they had before the pandemic.

Not so fast, road warrior.

Before the election, President-elect Joe Biden said he'd look to axe one of small businesses' most valuable tax benefits. With Democrats taking Senate control, the risk is potentially heightened.

Fortunately, for those who own com...

For the past eight months, my company has been on the receiving end of a different kind of censorship from America's Big Tech companies. But not for any of the headline-generating reasons Donald Trump or Parler have been shut down. We've been...

The last time Joe Biden was sworn into the White House in early 2013, Tesla Inc. was an upstart electric vehicle maker few believed could seriously threaten the dominance of the traditional auto giants.

As Biden prepares to swear in a...

The country's most fragile are about to face their worst moment yet.

Medical transport companies like ours see thousands of America's most vulnerable daily. They're the severely diabetic, the blind, the elderly, and the mentally...