Published Articles
Three Questions CEOs Need To Ask To Avoid Technology Overreaction
I recently struck up a conversation with a hedge fund manager who told me his firm was focused heavily on mobility. I naively assumed he'd been betting on the rise of autonomous vehicles.
"No," he said. "They're just not ready for p...
Hybrid Work Is the Answer If You Want to Help Both Your Employees and the Planet. Here's Why.
While the debate over returning full-time to the office rages, one thing is worth further consideration: The five-day commute may be harmful to your people and the planet.
There's certainly value to being in the office, particularly a...
Real Estate Rethink: How CFOs Can Tackle the Company's Footprint Problem
Virtual engagement with customers and employees increased dramatically during the pandemic. And that change has stuck, to the surprise of some company executives.
It's not only employees who prefer a remote or hybrid setup. Companie...
Time to recruit
It's understandable that companies - and hiring managers - are on edge right now. Three US banks have collapsed, the tech industry has already laid off thousands of workers, and Goldman Sachs predicts a 35% chance there will be a recession in the...
Companies embracing ESG shouldn't run from workplace diversity - they should double down
The backlash against corporate ESG policies - or "woke capitalism" as some critics are branding it - may be seen within some companies as an excuse to relax already faltering efforts to promote diversity in their workforce.
Th...
Looking For A Successor? Don't Overlook Your CMO
CMOs were long the punching bags of the C-Suite. Woody Allen once said, "Humorists always sit at the children's table." And for many years, it seemed that marketers were seated right there beside them.
Then came the pandemic. An...
How Do You Drive For Results Now While Preparing For The Future? Avoid These Common Traps.
There's broad consensus among the CEOs I've spoken with recently: They agree they need to drive short-term performance, even as they continue their long-term transformation efforts.
Performance is crucial. Inefficiencies have buil...
Why you shouldn't wait forever to design your forever home
It's never too early to begin thinking about retirement. For most of us, that means opening a retirement account or rejiggering our investments, but few appreciate the many benefits of getting an early start on designing the home in which we wa...
CMOs: Turn down the chaos and tune up the basics
Think of the recent panic over ChatGPT as the latest round of "Marketing Mayhem." That's the chaotic state that takes over marketing departments and agency partners whenever a new toy presents itself with heightened promises and cultural FO...
Why Do We Pay So Much Attention To CEOs?
Every week, we seem to be hit with a new story of a CEO who's fallen from grace: Elizabeth Holmes of Theranos, Adam Neumann of WeWork, or Sam Bankman-Fried of FTX. Of course, the news ignores the other chief executives who are doing a reasonabl...
Making An Older Home More Livable, & Valuable
Clean, open floor plans continually rank atop homebuyers' wish lists. Nothing quite runs contrary to this pursuit than the warren of rabbit holes of a 1970s-era home.
Think segmented rooms and wall-to-wall shag carpet. Jagged stone...
M&A Red Flags: The Crucial Role of Marketing Due Diligence
When J.P. Morgan spent $175 million to buy student financial aid firm Frank, it thought it was getting access to millions of young customers. It turns out that wasn't the case, according to the bank's subsequent lawsuit accusing Frank of fabr...
Is It Time To Put Your Company On A Meeting Diet?
In January, Shopify decided it was in drastic need of a meeting cleanse. A bot was used to wipe calendars company-wide of any recurring meeting with three or more people. Total time savings: 320,000 hours, the equivalent of hiring 150 new people....
Banking Turmoil, Cost Cuts, Layoffs And More: How To Manage Through The Current Gloom And Doom
A senior executive texted me a couple hours before writing this article and encapsulated the present angst in corporate America.
"How do I resist going to the dark side during these cost-cutting convos?" she asked. It seemed like it...
Should your company hire a Chief Remote Officer? Expert lays out the advantages
Most organizations have recognized the benefits of hybrid and remote workplaces.
Is it finally time to hire a Chief Remote Officer - someone to manage the personnel, technological, psychological and social complexities?
...
Why Young Workers Should Resist the Lure of Job-Hopping
As the business world continues to move on from Covid-19, a range of trends and assumptions widespread during the height of the pandemic are being reassessed. Among them is the notion that "job-hopping" by younger workers is natural or even l...
We Need More Useful Intelligence, Not Just Artificial Intelligence
Artificial or not, what's most important is that intelligence be useful. Which is why there's a better name for what businesses need right now: Useful Intelligence or what I call UI, or a tool that filters out bad or even dangerous informatio...
The Most Important Question CEOs Should Ask Before Next Earnings Season
Many CEOs have once again spent earnings season focused on the past-and often on the defensive.
Yet the best ones use moments like these to go on the offensive. They see them as opportunities to change the discussion from the past t...
Is This The Key To Attracting Employees Back To The Office?
The key to boosting employee motivation and spurring innovation at a critical time is hidden in plain sight - tucked into wallets, hanging around necks or attached to a belt lanyard.
It's time for the humble employee badge to have...
Emerging Supply-Chain Threats, and How To Get Ahead of Them
The global pandemic may finally be fading in the rear-view mirror, but its disruptive impact on global supply chains was an early indicator of our new normal.
Rising geopolitical tensions, economic uncertainty and climate change will...