Published Articles
Why you shouldn't wait forever to design your forever home
It's never too early to begin thinking about retirement. For most of us, that means opening a retirement account or rejiggering our investments, but few appreciate the many benefits of getting an early start on designing the home in which we wa...
CMOs: Turn down the chaos and tune up the basics
Think of the recent panic over ChatGPT as the latest round of "Marketing Mayhem." That's the chaotic state that takes over marketing departments and agency partners whenever a new toy presents itself with heightened promises and cultural FO...
Why Do We Pay So Much Attention To CEOs?
Every week, we seem to be hit with a new story of a CEO who's fallen from grace: Elizabeth Holmes of Theranos, Adam Neumann of WeWork, or Sam Bankman-Fried of FTX. Of course, the news ignores the other chief executives who are doing a reasonabl...
Making An Older Home More Livable, & Valuable
Clean, open floor plans continually rank atop homebuyers' wish lists. Nothing quite runs contrary to this pursuit than the warren of rabbit holes of a 1970s-era home.
Think segmented rooms and wall-to-wall shag carpet. Jagged stone...
M&A Red Flags: The Crucial Role of Marketing Due Diligence
When J.P. Morgan spent $175 million to buy student financial aid firm Frank, it thought it was getting access to millions of young customers. It turns out that wasn't the case, according to the bank's subsequent lawsuit accusing Frank of fabr...
Is It Time To Put Your Company On A Meeting Diet?
In January, Shopify decided it was in drastic need of a meeting cleanse. A bot was used to wipe calendars company-wide of any recurring meeting with three or more people. Total time savings: 320,000 hours, the equivalent of hiring 150 new people....
Banking Turmoil, Cost Cuts, Layoffs And More: How To Manage Through The Current Gloom And Doom
A senior executive texted me a couple hours before writing this article and encapsulated the present angst in corporate America.
"How do I resist going to the dark side during these cost-cutting convos?" she asked. It seemed like it...
Should your company hire a Chief Remote Officer? Expert lays out the advantages
Most organizations have recognized the benefits of hybrid and remote workplaces.
Is it finally time to hire a Chief Remote Officer - someone to manage the personnel, technological, psychological and social complexities?
...
Why Young Workers Should Resist the Lure of Job-Hopping
As the business world continues to move on from Covid-19, a range of trends and assumptions widespread during the height of the pandemic are being reassessed. Among them is the notion that "job-hopping" by younger workers is natural or even l...
We Need More Useful Intelligence, Not Just Artificial Intelligence
Artificial or not, what's most important is that intelligence be useful. Which is why there's a better name for what businesses need right now: Useful Intelligence or what I call UI, or a tool that filters out bad or even dangerous informatio...
The Most Important Question CEOs Should Ask Before Next Earnings Season
Many CEOs have once again spent earnings season focused on the past-and often on the defensive.
Yet the best ones use moments like these to go on the offensive. They see them as opportunities to change the discussion from the past t...
Is This The Key To Attracting Employees Back To The Office?
The key to boosting employee motivation and spurring innovation at a critical time is hidden in plain sight - tucked into wallets, hanging around necks or attached to a belt lanyard.
It's time for the humble employee badge to have...
Emerging Supply-Chain Threats, and How To Get Ahead of Them
The global pandemic may finally be fading in the rear-view mirror, but its disruptive impact on global supply chains was an early indicator of our new normal.
Rising geopolitical tensions, economic uncertainty and climate change will...
Office romances happen: Here's how to make them a proper company affair
Love knows no boundaries, and that can be bad for business because office romances happen.
They best be managed properly.
As more and more remote workers return to the office, companies will need to deal with relationships...
We Must Stand Up to Hate Masquerading as Vandalism
When self-proclaimed white nationalists spray painted over a mural of Arthur Ashe in Richmond, Va., in the fall of 2021, it wasn't just another act of vandalism. It was an American-born form of terrorism that needs to be put down before it spre...
The Two Questions Every Leader Needs To Ask Themselves Right Now
Every business partner I speak to these days, from multinational CEOs to Silicon Valley venture capitalists, agrees: The road to success is bumpier than it's been in decades.
We've emerged burned out and dazed from the pandemic in...
This CEO says employees deserve to work from home - and it's better for business
I have genuine respect for Walt Disney CEO Bob Iger and JPMorgan Chase CEO Jamie Dimon, but I think they are flat-out wrong to insist that workers return to the office full time.
This is bad for employees, and it's bad for business....
How job postings and interviews can help you end rampant turnover
COVID and a tight labor market have dramatically changed the hiring and retention game-as a result, the biggest problem for recruiters now is failure to be honest about the company and what they're looking for in candidates. Opaqueness doesnâ...
CEO fatigue is real - and its consequences could be crippling
I was recently talking to a private equity firm that had lost a number of portfolio executives ranging from technical leaders to CEOs. The story was similar to what I'd been hearing elsewhere: Roughly 70 percent of the firms I've spoken with...
Directors: Don't Approve a Tech Purchase Without Asking These Questions
Any corporate board member knows how to read a balance sheet or analyze an income statement. But how many can explain the nuances of cloud computing or the difference between a database and a data lake? Despite tech's growing centrality to ever...