Published Articles
Why promoting AI is actually hurting accounting
Artificial intelligence is being hailed as a panacea that will help accountants work more efficiently and profitably and commit fewer errors. But the reality is much more complicated. At the same time, our profession's seemingly blind acceptance...
The Audit Wars Are About to Begin
Employee turnover is almost always costly for organizations, but it's rare that hiring new staff can hurt clients and raise their costs. The exception? The Internal Revenue Service.
The agency, which lost thousands of employees to...
How to Step Up Client Communications Ahead of New Tax Changes
Most firms send tax law updates by email, leading to information overload for tax partners as well as clients. It'll only get worse as the Biden administrations starts to revamp tax laws and roll out new tax changes. Here's how to f...
Does your firm suffer from outrage constraints?
Lore has it that a woman once approached Pablo Picasso at the height of his fame and asked if he would sketch her portrait. He dashed off a few strokes and handed her the drawing. She asked how much she owed him.
"$10,000," Picasso is...
What Retailers Can Learn from Target
The predicted demise of traditional brick-and-mortar retailers has become common wisdom as the Amazon juggernaut rolls on and the pandemic supercharged the move to online shopping.
It's true that the traditional retail model has bee...